UPS Next Day, UPS Second Day Air and UPS 3rd Day Select orders will ship the same day if received week days before 2PM EST. US Postal Serrvice Express Mail orders will ship by the end of the business day if received by 2PM EST. All other orders generally ship within two business days. Our two day shipping commitment (48 hour) excludes weekends, holidays, closings due to extreme weather conditions and other related delays, custom made items, special order or out of stock items.

We promise to ship your order using the carrier of your choice but we cannot guarantee that UPS or the US Postal Service will always be able to deliver on time. This may be due to unpredictable circumstances such as weather related delays. Also not all locations can be serviced the next day depending upon their proximity to a mail hub.

If UPS or the USPS is unable to deliver a package as promised we will make an application for refund and reimburse you for the actual shipping cost (this does not include handling charges). Please contact us if a carrier is unable to deliver on time and you desire a refund.

Next, Second Day and 3rd Day Air from UPS United Parcel Service (UPS) and US Postal Express Mail are not available on International Orders and may not be available in certain locations within the United States. American Possessions, Territories and APOs are also excluded.

UPS will not deliver to PO Boxes. If you are shipping to a PO Box you must select Express Mail Delivery via the US Postal Service for expediated delivery.

Occasionally some items may be temporarily backordered. For questions about product availability or special requirements please phone 800-322-2998.

If you just placed your order tracking will not be immediately available. If you provided a valid e-mail address when you placed your order you will be sent an automated e-mail confirmation that we have received your order.

Shipping your order on time is our biggest priority. Getting your order out the door when promised takes precedence over everything else so it can take 24 to 48 hours (excluding weekends and holidays) before new orders can be entered into our online tracking system. If you need tracking information for your Next Day or Second Day order please contact us by telephone during our normal business hours.