How can we help you?

If you were unable to find your answer on our Web site's FAQ page or need additional help, our customer service department is happy to assist you. Please note:

For security reasons, we can only modify orders or send account information when the request comes from the e-mail address that is associated with your AdultClothDiaper.com account.

We can only read and respond to messages in English.

Please send us a message with as much information as possible about the nature of the difficulty you are experiencing.

We respond to messages and eMails during business hours and they are answered in the order they are received. We will do our best to reply within one business day but occasionally be get backlogged and it can take longer. If you need an immediate answer please call us at 1-877-215-9004 for international callers use 001-801-566-7717 between 9AM & 5PM MST Monday though Friday. Please send us a message with as much information as possible about the nature of the inquiry.

Your Name: E-Mail Address: Order Number: Subject: Select Subject Product Question Sizing Question Changing Recent Order Order Cancellation Difficulty Placing An Order Problem Tracking an Order Refunds and Exchanges Website and Product Suggestions Website or Typographic Errors Thank You Note Prices and Promotions Link Exchange Marketing Inquiry Vendor or Manufacturer Inquiry Press or Media Inquiry Affiliate Program Wholesale Inquiry Other Message: hidden field

If you have used our forms to contact us in the past but have not received a reply, our eMails may be getting caught in your spam filter or your ISP or e-mail client may be blocking e-mail from adultclothdiaper.com. If you suspect this is happening, please consult the help section of your e-mail program to see how to relax or remove the settings that filter or block mail. Once you've established that you should be able to receive mail from us, please contact us again with your question.

Need to change something about an order you've placed? Call us at:

Our toll free number is 1-877-215-9004.
from outside the USA please call 001-801-566-7579.


Customer Service hours are Monday through Friday from 9:00 AM to 5:00 PM Mountain Standard Time.

Fax 801-566-7717
You can fax us 24 hours a day 7 days a week.

All Together Diaper, Co.
131 West 7065 South
Midvale, UT 84047

The above address is a warehouse and shipping facility only, not a retail location. We DO NOT have a showroom, nor do we have facilities and staff for customers to come and browse. Customers are welcome to pick up orders at our warehouse but please call in advance so we can have it ready. Thank you.